5 things to consider when shipping a bike

Shipping a bike is littered with potential pitfalls. Here are our Top 5 things to consider when shipping a bike.

#1 Don't use a mainstream courier

Mainstream couriers’ track record speak for themselves. It’s a well known fact that loss and damage are common and they don’t really care when they do lose or damage your parcel. They are only interested in numbers and they certainly don’t like handling bikes. You’ll be refused a service or will have to pay a premium price for a sub-standard service.

Our advice is always avoid them.

Don’t waste your time or money. Book your bike collection and delivery with Bike Services UK for peace of mind

#2 Find a specialist bike courier

If you want a partner to take care of your bike when shipping it, find a specialist. A company that has experience in the industry and understands the nuances and challenges of delivering bikes due to their unique size and weight.

The delivery driver should be more than just a driver too. Let them be an advocate for your business. It’s an opportunity to give your customers’ a great experience if the driver is enthusiastic and engages with them.

We are THE specialist. Delivering bikes for the bike industry and consumers is what we do. Let our customer service boost yours.

#3 Focus on quality, not speed

Quality service has to come at the compromise of speed. A specialist bike delivery company will focus on planning collections and deliveries to offer the best service. If you start to add time pressure’s to deliveries then the service will suffer. Be prepared to wait up to a week to have a bike delivered, safely and professionally.

We contact all of our customers to confirm collection and delivery dates. We also provide end-to-end LIVE tracking on delivery day

#4 A boxed bike is more risky

It sounds counter-intuitive but boxing a bike risks more damage. The removed parts of the bike are close together and will move a little no matter how well secured with packaging and cable-ties.

If a driver has eyes on an unboxed bike they’re more likely to unconciously take more care of it because they can see it.

If you can find a bike delivery company that can ship your bike unboxed and tracks it for you, it’s a sign they take care of the bikes in their charge.

We prefer to ship our bikes unboxed. Our Ready to Ride service is unique and delivered by bike industry drivers.

#5 Buy cheap, expect cheap

Be prepared to pay for a quality service. The cliche Buy Cheap, Get Cheap rings true here. Just opting for the cheapest service usually means a compromise has been made somewhere and will ultimately affect the level of service you get.

BSUK are not the cheapest and maybe not the fastest, but we do think we are competitive given the level of service we offer. We’d rather deliver your bike undamaged and give your customers great service than risk it for a quicker service.