eBay Customers

Bought or sold a bike on eBay and need reliable delivery across the UK? Bike Services UK offers a specialist no box bike delivery service tailored for eBay and any other online marketplace customers. Whether you’re a private seller, buyer, or business, we collect and deliver bikes fully assembled—ready to ride, with no need for packaging. Our trusted logistics team ensures safe, efficient transport for road bikes, mountain bikes, e-bikes and more. Choose the UK’s most convenient solution for eBay bike delivery and skip the stress of boxing.

ebay logo

NO MORE BIKE BOXES – YOUR BIKE COLLECTED & DELIVERED SAFELY BY THE UK’S LEADING SPECIALIST BIKE DELIVERY COMPANY

How it works

  1. Book your delivery online. Add the type of bike to your basket by filling out the collection and delivery details for it. Make sure you include any special information like eBay collection codes etc.
  2. Checkout and pay. You will receive an order confirmation and an additional email will be sent to the collection and delivery contacts explaining what will happen.
  3. We will plan your collection & delivery and confirm a date for each. Tracking links will be provided to both parties and will go LIVE on the day.
  4. Our friendly drivers will collect your bike and then deliver it safely. If the receiver needs help with minor setup and adjustments they can do that for them and they will take any packaging away too.

IMPORTANT

Our communication with your buyer/seller relies on correct contact details for both the collection and delivery element of the service. If you don’t have these, it is up to you to manage the communication with your buyer/seller yourself using the information we send you. 

Buyers/Sellers must be available Monday – Friday between 8am and 6pm on planned collection/delivery days. We don’t collect or deliver at weekends. Both parties will receive an ETA and tracking on the day. We can accomodate specific times where possible however this must be agreed by us before placing your order.

Failed collections and deliveries may result in additional charges in accordance with our T&C’s

Customer Tracking
BSUK Van with logo

FAQs

How long does it take for you to collect and deliver my bike?
It varies but normally we’ll collect from you within 1 week and deliver the following week. We are not a next day delivery service. Please allow more time for Scotland, Devon & Cornwall and the West of Wales. We run smaller vans and only deliver and collect bikes so we are not like other couriers who tend to have heavier freight.

Can the driver help me make adjustments to my bike?
Your driver would be delighted to torque handlebars, change or fit pedals, make saddle adjustments and show the receiver the main functions of the bike. They will also remove any packaging and take that away with them.

Can you take cargo bikes and electric mopeds?
Yes provided it can be delivered by one person. We are not set up to take petroleum powered bikes.

What happens if the bike is damaged or lost in transit?
We deliver and collect everything using our own drivers so we hope this never happens. We are not part of large networks with warehousing and conveyor based systems where damage can be common on delicate items like bikes. If your bike is damaged or lost then we will cover the cost to replace or repair the damage.

For more FAQs click here

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Robert Dent profile picture
R Dent
21 days ago
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+0
Very happy with the service, good comms and happy to help attitude, very good delivery service bike arrived ready to ride assembled, the experience l have had l would recommend. Thanks.

Owner's reply
Thanks for the review Robert 👍
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A. E. Asriel I. profile picture
A E. Asriel I.
37 days ago
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+0
UPDATE: James kindly reached out to me regarding the below issues and went out of his way to rectify the situation and make things right with a kind gesture. Understand that the below can happen but it’s nice to see a company look to solve. Genuinely had a bit of an issue with the company. Ordered a bike from Saracen who used Bike Services to deliver my bike. However, on the first delivery attempt, the driver showed up at my house, spent 30 mins in the van before then driving off. Later it turns out that the bike wasn’t even loaded on the van, obviously leading to a failed delivery and a wasted day waiting in all day for it. After some apologies and a promise of compensation from their Glasgow office due to the issues, I had to wait another week for the bike to be delivered of which I again lost a full day waiting in for it for when it eventually turned up past 9pm. I also wasn’t pleased on how the bike showed up as you can see in the picture attached. A brand new £4000 bike dumped in the van (that’s it on the right lent against the wall with a ton of crap weighted on it). All in all not a great experience especially for price of the bike and I’m still waiting for some word of my promised compensation, texts have been read but ignored, so doubt promises will be kept unsurprisingly.

Owner's reply
Thanks for your review and highlighting the sub-standard service you received. The driver in question clearly didn't meet our high standards and no longer works for us. Our General Manager will be in touch with you regarding compensation. Please accept our sincere apologies. We expect our drivers to meet very high standards. This didn't meet them and I hope you appreciate the action we have taken Regards. Paul
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steven gray profile picture
S Gray
243 days ago
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+0
Can't really fault it decent service only problem deliveries really late evening if I'd known earlier I'd have took steps accommodate other than that spot on and no bike box to get rid of

Owner's reply
Thanks for the review Steven, much appreciated 👍
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Rickie Tyler profile picture
R Tyler
519 days ago
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+0
Excellent service , the driver was friendly & spot on with the tracking of my delivery available to me !

Owner's reply
Thank for the review Rickie. Much appreciated 👍
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chris Hitch profile picture
C Hitch
1 days ago
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The bike was delivered on time and without drama. The driver had to face some unbelievable parking challenges outside my office in Bham City Centre, but he just took it in his stride - a really good guy. I will definitely use them in the future.

Owner's reply
Thanks for the review Chris 👍
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Stephen Conway profile picture
S Conway
3 days ago
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Outstanding service in every respect. My bike arrived on time and in perfect condition. I was able to track the arrival which was really useful. The delivery driver was polite and really helpful

Owner's reply
Thanks for the review Stephen 👍
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S. Djalo profile picture
S Djalo
8 days ago
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Best bike service ever, I can consider their service number 1 in the UK, fast,reliable and friendly. you can't find any better to be honest.

Owner's reply
Thanks for the review 👍
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kenneth upton profile picture
K Upton
14 days ago
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Excellent service. Would definitely use again.

Owner's reply
Thanks for the review Kenneth 👍
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BM profile picture
B
17 days ago
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Great service, I was kept updated and the driver let me know when he was 10 minutes away, the delivery was easy and much care was taken to ensure that my bike was not damaged whilst being taken from the van.

Owner's reply
Thanks for the review 👍
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Nial Cain profile picture
N Cain
21 days ago
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Pleasant helpful delivery driver who lifted the bike down, put on the pedals, staightened the bars, and didn't leave until we were happy. Excellent service!

Owner's reply
Thanks for the review Niall 👍
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Further Reading

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