There is nothing more annoying for a bike business or online seller than having to swap or exchange a bike for a customer that you’ve sold online. Not because you’ve had to deal with the customer but trying to navigate one of the mainstream couriers to make it happen. Traditional couriers are NOT bike specialists and are just not geared up for that process.
SCENARIO: You book a delivery and you book a collection and just hope the same driver turns up to your customer to exchange the bike. If they don’t, because they don’t have room on the van, or another driver turns up, the customer may be left with two bikes or no bikes. Notwithstanding the customer has had to rebox the bike themselves and potentially stay in and wait for the courier, all day, twice who may not show up. Not great customer service is it? And you have no control over it too.
It doesn’t have to be like this!
Bike Services UK make the process of exchanging or swapping a bike simple and easy.
- Book the delivery of the bike you are sending the customer
- Tick the Is this an Exchange? box. This automatically books a return of the exchanged bike back to you
- Enjoy an instant 20% discount on the returned bike
- No bike boxes needed
- LIVE Tracking provided for for the delivery and return
- Enjoy our No Loss, No Damage promise
- It’s just great customer service!
Are you ready to book your bike exchange or swap?
Electric Bike Delivery up to 25kg
from £82.50 Book Now This product has multiple variants. The options may be chosen on the product page
Non-Electric Bike Delivery up to 20kg
from £65.83 Book Now This product has multiple variants. The options may be chosen on the product page
