It’s a phrase or term we use to give our customers comfort they are dealing with a service focussed business. Often taken for granted as part of some cheesy sales pitch but what does ‘Peace of Mind Guaranteed’ actually stand for and do we mean it here at Bike Services UK?
Peace of mind is, of course, very subjective. It is an idiom which nurtures feelings of calm or not being worried according to the dictionary. And that is exactly how we want our customers to feel throughout their time with us. We want them to be confident they are dealing with a reputable bike delivery courier and that will deliver their bike safely without a box. We believe customers should feel they can talk to us openly about anything. Ask us any question they want without fear of obligation, hard sell or discrimination. Just simple, honest advice. And when things go wrong, give customers comfort they can pick up the phone and speak to a real person. We want to instil confidence that we will do whatever it takes to put things right for them. It might not be as cool as it used to be, AI and technology seems to interfere these days but we like good old-fashioned customer service here. Putting an arm around a customer and saying ‘ don’t worry, leave it with us and we will sort it for you’. Then we do.
Peace of mind guaranteed.
- Bike industry professionals, not agency drivers
- 50+ 5 star google reviews
- Used by Top UK Cycle Retailers, Distributors and Brands
- Talk to real people
- Any issues are owned and sorted. No quibbles.
